Why is Your Epson printer offline, and How to Fix the Issue?

Is your Epson printer not communicating with your laptop or computer? It might be due to an “offline” error. But why is your printer offline even when turned on and plugged into the computer? In this guide, we help you find the answer for the same and share tips to fix the Epson printer offline issue. 

     Reasons for Epson Printer Offline Error

The common reason why your Epson printer is offline, even when it is turned on and plugged in, are:

  1. Connectivity issues between your Epson printer and laptop or computer
  2. Due to a hardware or software error, the Epson printer is unable to form a connection with your computer or laptop
  3. Disabled or slow ‘Spooler’ service
  4. Incorrect printer setting
  5. Outdated printer driver

     Strategies to Fix Epson Printer Offline Error in Windows

Now that we have discovered why your Epson printer is displaying offline status, let’s look at effective ways to fix the issue.

  1. Disable the Offline Status Manually

The first effective Epson printer offline fix technique is manually disable the offline status. 

Step 1: Press Windows + R to run the dialog box

Step 2: Type Control Panel and enter

Step 3: Click on “Device and Printers”

Step 4: A window will pop up on your screen, displaying your Epson printer name. Right-click on the model.

Step 5: Select “See what is printing.”

Step 6: Select “Printer” and uncheck the “Use Printer Offline.”

Side Note: Ensure that “Pause Printing” and “Use Different Printer” is not selected

  1. Troubleshoot Spooler Service

Another reason your Epson printer is in offline mode is due to delayed or paused Spooler service. To resolve the problem, follow the steps shared below:

Step 1: Press Windows + R to run the dialog box

Step 2: Type “Services.msc.” Click “Ok”

Step 3: A service window will appear on your screen. Hit up “Printer Spooler.” The status should be “running.” 

Step 4: If the status is “Stopped,” right-click “Print Spooler.” To resume the service, click “Start.”

Step 5: Close the window and check the status of your Epson Printer.

If the problem persists, follow the next tip.

  1. If the Printer is in Queue, Clear All the Jobs

Sometimes, your Epson printer might show offline mode when the print queue is stuck. You can clear the queue by heeding the measures shared below:

Step 1: Press Windows + R to run the dialog box

Step 2: Type “Services.msc.” Click “Ok.”

Step 3: Scroll down to “Print Spooler” and select “Printers” to open it. Click on “Stop” and follow it with “OK.”

Step 4: Launch “Windows File Explorer.” Type “%windir%\System32\spool\PRINTERS” in the address bar.

Step 5: Select all the files in the folder and delete them.

Step 6: Go to Spooler Properties and click “Start.” Hit “OK”

Step 7: Restart the computer.

Strategies to Fix Epson Printer Offline Error in Mac

An unsuitable printer connection or configuration can be why your Epson printer is showing “Offline” on your Mac. To fix the issue, you can try the below-mentioned strategy:

  1. Reset Print Settings

Poor internet connection may be why your printer displays “Offline mode.” You can fix it by following the below-mentioned steps:

Step 1: Open the “Apple” menu and hit “System Preference”

Step 2: Select “Printer & Scanner”

Step 3: Right-click your Epson printer model name and select “Reset Printing System.”

Step 4: Enter your Mac user id and password. Click “Ok”

Step 5: Wait till the printer’s name is displayed again on the screen

Step 6: With the “+” icon, add your Epson Printer

Now, your Epson Printer will be online again. 

Bottom Line

You can quickly address the Epson printer offline issue with the abovementioned tactics. For further assistance, you can take professional help. 

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