Aer Lingus has canceled all flights to European countries and the UK that were due to depart from its Dublin airport hub due to a computer failure. The airline said the suspension affected 51 flights.
“A UK network provider serving cloud-based systems experienced a major disruption to connectivity.” The Dublin-based airline said in a statement.
The airline later said it was taking steps to restore computer systems and bring all systems back online, adding that it “sincerely apologizes” to customers.
Irish low-cost airline RyanAir said it was offering a €100 “rescue fare” to passengers stranded at Dublin, Cork and Shannon airports. tweeted a photo of Dublin processionwhich shows hundreds of people queuing this is kiosk.
Aer Lingus is asking customers with canceled flights to not come to Dublin Airport and is urging them to change their travel plans free of charge through their call center or social media.
An Irish journalist has posted a video of “thousands” of people queuing outside a terminal at Dublin Airport.